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If you don’t know where you are going … you will probably end up somewhere else !

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Customer Experience

If you want to uplift your customer’s experience, start by managing their journey … in a reMARKable way!

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Vision without action is merely a dream … Action without vision just passes time … Vision combined with action can change the world !

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The best way to create the future is to create it … together !

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Focus on your marker… and drive your teams to better business.

In today’s rapidly changing world,  where we’re confronted with tons of information, short term commitments and quick decisions , our behavior and business methods are transforming significantly. 

Growing organizations understand they need an experienced guide to further evolve, to discover new opportunities and to anticipate challenges and be ready for the future.   

Business Markers is a doctor-architect for growth-hacking companies. We are a passionate team of experienced experts, that all can rely on >20 years of experience in various sectors.  We have developed SEE-solutions: simple, easy to use and effective to deliver fast.  

We aim at building the future together with our customers, and -as an experienced guide- we bring our customers to any destination imaginable.

Rely on our expertise and proven methodologies!

  • Strategy & Innovation
    The most frequently asked questions we get from clients is how we can help them transform their organisation to become more result-oriented, more innovative and less departmental.
  • Culture & People
    Culture eats strategy for breakfast, sales for lunch, …  Customers ask us how to engage their employees. We have developed proven successful methodologies to humanize your company and to have ambassador- employees.
  • Customer Centricity
    Customer experience management is in the top 3 of CEO’s most important TO DO’s. What about you? Our highly experienced people develop remarkable customer experiences. It’s not only WHAT you do, it’s HOW you do it. Read more about our customer experience audit.
  • Digital transformation
    The world is changing rapidly. Digital transformation or even disruption is coming. Our experts help to identify your roadmap: customer friendly tools, collaboration tools, continuous improvement tools or commercially performant tools.

We are Doctor-Architect

Business Markers is both strategic and pragmatic, a mix of solid theory and real-world practice. A group of talented professionals with more than 100 years’ experience and a proven track-record, who help managers, directors or entrepreneurs to create the future together, to make clear choices and implement the right culture and tools to grow.Read more…

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Why customers choose us


You invite us over for a coffee to change thoughts. We challenge and put on our critical goggles. Our brains takes this home.


Based on our first conversation and information we get from you, we give us our view on the needs for your organisation and/or brand in order to become remarkably stronger. We take a holistic view and go for a participative approach, where the company employees are allocated a key role in the rollout of the project. Without this internal support, you won’t get further can C-level.


We will eventually co-create a decisive and guiding plan that will lead to concrete projects or action points, which we can set up together. And, of course, “if you can’t measure it, you can’t manage it” (Peter Drucker). Evaluation takes an important roll in the project rollout.

Business Markers

Business Markers is both strategic and pragmatic, a mix of solid theory and real-world practice. A group of talented professionals with more than 15 years and a proven track-record help managers, director or entrepreneurs to create the future together, to make clear choices and implement the right culture and tools to grow. Over the years, Business Markers has worked with many national and international clients to define game changing strategies and translate these in the right tools and for all employees. Our methodology and tools have evolved to incorporate our latest insights in how to best support our clients on strategy and innovation, culture and people and customer experience management. Business Markers does not look or feel like traditional consulting. Business Markers projects are typically executed by a small, effective team of seasoned professionals that work alongside an organisation’s employees. Our engagements are team-based, widely participative and future-oriented endeavors that lead an organisation through an exciting journey of discovery that engages employees while building their innovation capabilities. And, it is quite notable that some Business Markers engagements are so compelling that clients win awards, create video’s, publish posts about their remarkable journey.
Business Markers
Business MarkersFriday, July 14th, 2017 at 8:50pm
Verkopen is zeker niet een poker face opzetten. De beste "verkoper" is uw dokter! Waarom? Hij is jouw "Trusted Advisor". Wil jij "doctor" worden in de verkoop, laat dan iets weten aan Erwin Roels van Business Markers .
Business Markers
Business Markers shared Harvard Business Review's post.Tuesday, June 27th, 2017 at 7:24am
Do you work with / in other countries? Try to understand their decision-taking, their leadership style. Belgium is very different from our neighboring countries Netherlands and France.
Business Markers
Business MarkersSunday, June 25th, 2017 at 5:43pm
Reclamebureaus zijn niet mee met de tijd... spijtig? Of net niet. Nieuwe spelers die wel mee zijn, kunnen amper volgen! 😜😁 #business #strategy #people #customer #digital #change
Business Markers
Business Markers shared Stad Hasselt's video — feeling proud.Friday, June 23rd, 2017 at 7:31pm
Trots op het werk van Wim Weetjens voor Stad Hasselt! Waarde-volle, merk-waardige stad. Met inspraak van veel mensen! Chique! To be continued!
Business Markers
Stad Hasselt
We hebben een nieuw stadslogo en slogan!
Business Markers
Business Markers at Syneton Building.Thursday, June 22nd, 2017 at 12:16pm
Lots of inspiration and interaction during our "Change Your Game Plan" Workshop at the co-working offices of #Syneton.

We shared our #BusinessMarkers strategies, tools and tips on how to cut through the noise and stand out as a professional in an age of information overload.
Becoming an industry influencer and leveraging business succes by leveraging your Personal Brand.

Next sessions for October are already in the making due to high demand.

Thank you Rudi Cleymans for your hospitality and we hope to be back at this unique location.
Business Markers
Business MarkersWednesday, June 21st, 2017 at 6:13pm
Ons nieuw kantoor 🔆🔆🔆

Some of our Clients